Privacy Policy

Last updated: January 2026

Neural Markets ("we," "our," or "us") values your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights when you use our website and services (the "Service").

1. Information We Collect

We may collect the following types of information:

a. Information you provide directly

  • Account information such as name, email address, and login credentials
  • Information you submit through forms, feedback, or customer support

b. Information collected automatically

  • Basic usage data (e.g., pages visited, features used, timestamps)
  • Device and browser information
  • IP address and approximate location

c. Cookies and similar technologies

We use cookies and similar technologies to operate and improve the Service, understand usage, and maintain security.

2. How We Use Your Information

We use information to:

  • Provide, operate, and maintain the Service
  • Authenticate users and manage accounts
  • Improve performance, features, and user experience
  • Communicate with you about updates, security, or support
  • Comply with legal obligations

We do not sell your personal data.

3. How We Share Information

We may share information only in limited circumstances:

  • With trusted service providers (e.g., hosting, analytics, authentication) who process data on our behalf
  • To comply with legal requirements or protect our rights
  • In connection with a business transaction (e.g., merger or acquisition)

All third parties are required to protect your information.

4. Data Retention

We retain personal information only as long as necessary to provide the Service, comply with legal obligations, or resolve disputes.

5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing

You can make requests by contacting us at the email below.

6. Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no system is 100% secure.

7. Children's Privacy

Neural Markets is not intended for children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

Email: support@neuralmarkets.com